How can we help you?
Search our knowledge base or browse categories below.
Getting Started
Go to the signup page, enter your email and password, then confirm your account. You can start using the free plan immediately.
After login, go to your dashboard. Set your account preferences, currency, and trading style. This helps you track data correctly from the start.
Trading Journal
Go to the Analytics section and open your main strategy card. On the left side of the page, click the "New Trade" button. Enter your trade details, then save. Your statistics update automatically.
Yes. Open the strategy where the trade is stored, then go to My Trades. Switch to table view, find your trade, and click View Details. From there you can edit or delete it. Your stats will update instantly.
All trades are linked to your strategy. Each strategy has its own trade history and statistics.
Yes. When you create or edit a trade, you can add notes and upload screenshots. This helps you review your decisions later.
Go to My Trades, switch to table view, and select the trades you want to move. Then press the Move Trade button to transfer them to a different stats board under the same account.
Make sure you added the trade inside the correct strategy. Check that all fields are filled correctly and the trade is saved.
Statistics and Analytics
All statistics are derived from your trade history using proven mathematical formulas. The platform processes your data automatically and presents key performance metrics so you can focus on improving your trading.
Focus on the bigger picture rather than individual trades. Your statistics work together to tell a story about your trading performance over time. Look for patterns across different metrics and time periods. Consistency matters more than any single number. If your overall trends are improving, your strategy is heading in the right direction.
Check if your trades are saved correctly. Refresh the page. If the issue continues, contact support.
Account and Subscription
Go to the pricing page and select your plan. Complete the payment through Lemon Squeezy.
Go to account settings, then billing. Click cancel subscription. You keep paid features until the end of your billing period. After that, your account moves to the Starter plan which you can use forever with limited features.
Your account switches to the Starter plan. Your data remains safe and accessible. You can continue using the platform forever under the Starter plan with limited features.
Data and Privacy
Yes. Your data is encrypted and stored securely. Access is restricted.
Yes. Go to settings and export your data anytime.
Yes. Contact us and we will process your account deletion request.
Troubleshooting
Check your credentials. Reset your password if needed. If the issue continues, contact support.
Refresh the page or try another browser. Disable extensions if needed.
Contact support with details and screenshots. We will investigate and fix the issue.